TAKA DESIGNS

Twitter can be used as more than just a platform for saying what’s on your mind. I talked about the power of real-time search with Twitter in a previous post of mine.

Simply having a Twitter account will do nothing for your company or brand. In order to use Twitter effectively and gain the benefits it can provide, you need to engage with your users and give them a reason to follow you. What’s great about Twitter is that anyone can do it and most importantly, it’s free. Conan O’Brien knows this all too well.

The topics covered here are based on “How to Use Twitter as a Marketing Weapon” by Guy Kawasaki who gave a great talk at UCLA Alumni Day in May.

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At UCLA Happenings, we are constantly trying to improve our site and keep our users engaged. A while back we integrated comments for every event via Facebook’s social plugins. Facebook also makes it very easy to integrate these plugins with little work. In most cases, only a few lines of HTML code need to be added and you’re ready to go. We’ve seen activity and usage steadily grow as many users have begun actively engaging with our site.

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If you were one of the lucky fans who scored tickets to Conan O’Brien’s upcoming sold out tour, you were probably following him on Twitter, or heard about it from someone who did. How do I know? Because the only advertising was through a post by Conan O’Brien (@ConanOBrien) on his Twitter account. No other form of traditional advertising was done, and within a few hours after his post, most of the dates had already sold out.

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URL shorteners have recently exploded in popularity with the emergence of Twitter. One of the most popular services bit.ly recently launched a free service called bit.ly Pro that creates custom branded short URLs. Companies such as Facebook and Google have also created their own using fb.me and goo.gl. So what’s the big deal?

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Traditional methods of gaining feedback about your brand or website online have typically relied on blogs, surveys or polls. With the emergence of social media sites and tools such as Twitter, Facebook and Google Alerts, you now have the ability to monitor and listen to your audience in an indirect way.

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